Visit follow-ups

Automatic follow-ups go out after visits, so little issues get caught and closed while they're still little. You hear about a problem from SweepOS, not from a client who's already fed up.

How do you catch a quality problem before the customer complains?

SweepOS sends a short follow-up after visits and files the answer against the visit itself. Small problems surface while they're still small, so you hear about them from the system on Tuesday, not from a fed-up customer at renewal time.

What you get

• Automatic post-visit follow-ups
• Catch issues early
• Close the loop quickly

Where this shows up in your week

Customers rarely complain the first time; they complain the fourth time, or they simply leave. A quick, low-effort question after a visit gives them a cheap way to tell you early — and gives you a record that you put it right.

A worked example

Two follow-ups in a row mention the kitchen at one site. You add a line to the checklist and mention it to the cleaner. The third follow-up is positive, and the contract renews without the subject ever coming up.