Surveys & eNPS

See how your team and your clients really feel with short email surveys — eNPS for staff, NPS for customers. Send them on a repeating schedule and watch the score move over time, with responses kept anonymous when that matters.

How do you know how your staff and your customers really feel?

Short email surveys, sent on a repeating schedule: eNPS for your team, NPS for your customers. Responses can stay anonymous where honesty matters, and because the same question comes round again, you watch a number move over quarters instead of guessing from the loudest voice.

What you get

• eNPS for staff, NPS for clients
• Recurring, tracked over time
• Anonymous when it counts

Where this shows up in your week

Turnover in cleaning is expensive and rarely a surprise in hindsight — the signals were there a quarter earlier. A recurring two-question survey is the cheapest early warning you can buy.

A worked example

Your eNPS drops from +31 to +12 in a quarter, concentrated in the evening crew. The comments point at one site's start time. You move it half an hour, and the next round comes back at +28.